Rental conditions for camper
Hirer / driver:
Hirer must be over 23 years old and have valid license. Some campers may require driver license up to 7500 kg.
Booking:
At booking the hirer must sign a rental agreement, and pay 50 % of the deposit as confirmation of the booking.
Delivery / return of the camper:
Most delivery / returns is on Mondays and Fridays. Delivery to the customer is between 13.00 and 16.00 hours. Return is between
08.00 and 10.00 hours. Unannounced late delivery is charged with ¼ of a days rent per hour. The camper must be cleaned inside
and outside. The toilet and waste water tank must be emptied. The camper must be returned with full fuel tank. Use of propane
gas will be measured.
Parking - / speed tickets:
Parking tickets, speed tickets, toll tickets or fines for illegal use of red diesel, that the hirer does not cover, will be
charged when the rental company get the claims. There is a handling fee for tickets of NOK 250,-.
Hirers responsibility:
The camper is checked before the rent period. During the rent period, the hirer is responsible for making sure that the camper
function due to the normal driving requirements. This include filling of oil, radiator fluid, etc., if necessary. If errors
occur, the rental company must immediately be contacted, before measures are taken to fix the problem. We expect the customer
to use the camper with caution, to make the trip successful.
The campers are smoke free. No smoking allowed. The campers have extensive info folders for further information.
Cancelling the order:
If the order is cancelled, there is a fee of NOK 1800,- that will be deducted from the deposit. If the order is cancelled
less than 30 days before the rent period starts, the fee is 50% of the rent, if we can not find a new hirer. Cancellation
less than 10 days before pick up, no refund.
Breakdown / crash:
The rental company does not compensate for lost vacation time or lost earnings due to a breakdown or severe damage of the
reserved camper.
The deposit and rent will be fully returned if we can not find a camper to replace the damaged camper. We will do our best
to replace the camper.
If damage or errors occur during the rent period, the hirer will be compensated for the amount of days it takes to repair
the damage. There is no compensation for delay less than 12 hours, due to repair of the caravan. If the damage is caused by
the hirer, no compensation will be given. Most insurance companies have free home transport if the repair is prolonged.
Insurance:
The rent include comprehensive insurance and personal liability insurance. If hirer causes damage that is covered by the comprehensive
insurance, the hirer must pay a owners share of NOK 15.000,- per damage, if the insurance is used. The deposit can be used
as part payment. In the case of robbery or theft from the camper, the insurance only covers equipment that belongs to the
camper. Customers are advised to have their own travel insurance. If the damage is caused by a third party, the hirer is responsible
for the damage until the third party signs a damage report. If the hirer causes damage that is not covered by the insurance
(filling of wrong fuel, filling of fuel in water tank, etc.) the hirer must cover the expenses. All campers are connected
to road services (NAF, Falcken, Viking).
IMPORTANT: If damage occur, damage report must be filled out.
Payment:
Rent and deposit must be paid before the rent period starts. If mileage exceeds the free mileage for the rent period, this
will be charged at separate fees after the rent.
Deposit:
Deposit of NOK 9.000,- will be reserved on a credit card during rental. If the camper is returned at the agreed time, cleaned
and without damage, the deposit is returned in full. Extra use of propane gas, extra mileage, smaller damage and so on, is
deducted from the deposit .
Handling fee:
Lump sum of NOK 900,- that comes in addition to the rent (Because we rerent private owned motorhomes)
Extra equipment for rent:
- Bedlinen and towels, per person: NOK 290.-,
- Camping table: NOK 70.-
- camping chair: NOK 50.- ( up to two weeks rent)
- TV: NOK 600.- per week.
Cleaning / emptying:
If the rental company shall clean the caravan after the rent period, this must be arranged before the rent period starts.
Outside cleaning, NOK 500,-, inside cleaning, NOK 700,- (NOK 2000,- if animals). Cleaning of kitchen tools, NOK 250,-, emptying
waste water / toilet, NOK 900,-.
